Our goal is to make your shopping experience
as convenient as possible. If you still need additional information, please
fell free to contact us.
Email: info@brazilgourmet.com
Phone: (610) 434-1109
Fax: (610) 434-4897
Customer Service Hours: 9am-5pm MST, Mon-Fri (excluding holidays)
Mailing Address:
Brazil Gourmet
1124 North Sherman St, Suite 201
Allentown, PA 18109
What Is Our Return Policy?
Before returning any product, you must obtain a Return
Authorization (RA) number. Return merchandise can not be accepted without
an RA number. Please have the following information ready when calling
for an RA number: customer name, purchase order number, item name and
number, and the nature of the problem.
Some non-defective, unused products may be returned
for credit or exchange. Those returns authorized by Brazil Gourmet
are subject to a restocking fee of up to 15%, and must be completed
within 30 days of the date of purchase.
All approved return merchandise must be returned within
30 days from the date of purchase, complete and in resalable condition
and must include original packing material, manuals, blank warranty
cards, and other accessories provided by the manufacturer.
Brazil Gourmet reserves the right to authorize product
returns beyond 30 days from the date of purchase. If the product is
accepted after 30 days, credit will be issued toward future purchases
only.
How Secure Is Our Site?
Your security is very important to us. Brazil Gourmet
uses Secure Sockets Layer (SSL) encryption to protect data transmissions
of your personal and financial information. SSL is the industry-standard
and among the best software available today for secure online commerce
transactions. It encrypts all of your personal information, including
credit card number, name, address, and phone number, so that it can
not be read as the information travels over the Internet. Brazil Gourmet
does not allow any transactions that do not occur on a secure connection.
Delivery Time. UPS Ground delivery may take up to
seven to nine (7-9) business days but typically occurs within three
to five (3-5) business days or less, depending upon your location.
UPS does not count the "pick-up day." Business days are Monday
through Friday, excluding holidays..
A back-order notification will be sent on any item
that is not in stock.
Will Sales Tax Apply to My Order?
Sales tax must be added to orders shipped to destinations
within the state of New Jersey only. We are not
required to collect sales tax on shipments outside of New Jersey.
Can I Send a Money Order?
We would be pleased to accept your money order as
a form of payment. Just call us (610) 434-1109 (9am-5pm MST, Mon-Fri)
to obtain a grand total for your money order.
Please make your money order payable to Liberty Imports,
Inc. (our parent company), including your full name, shipping address,
and telephone number and send to:
Liberty Imports, Inc.
1124 North Sherman St, Suite 201
Allentown, PA 18109
Terms of Use
For all prices and products, Brazil Gourmet
reserves the right to make adjustments, substitutions, or cancellations
due to errors, changing market conditions, product discontinuation,
or typographical errors in advertisements. Brazil Gourmet is not
responsible for manufacturer price changes, which may occur at any
time without notice. 
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